News

 Privacy Policy

Know How Academy 

1. Introduction

Know How Academy is committed to protecting your privacy and ensuring the security of your personal information. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, store, and protect your personal data.

2. What Data We Collect

We may collect the following personal information:

Full Name

Email Address

Phone Number

Residential Address

Educational and Professional Background

ID or Passport (when required)

Payment Information

Preferred Training Programs

Course Feedback and Activity Logs

3. How We Use Your Data

Your data is used for the following purposes:

Course registration and administration

Issuing certificates and training documents

Communicating about courses and services

Providing customer and student support

Sending offers, newsletters, and learning resources (only with your consent)

Improving our services and user experience

Complying with legal obligations

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. Your data is securely stored and only accessible to authorized personnel.

5. Data Sharing

We may share your data with:

Accrediting bodies or partner universities (for certificate validation)

E-learning platforms or service providers

Legal authorities when required by law

We will never sell or rent your personal data to third parties.

6. Your Rights Under GDPR

You have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data ("right to be forgotten")

Object to or restrict data processing

Withdraw consent at any time

File a complaint with the ICO (Information Commissioner’s Office)To exercise your rights, please contact us at:
 Email: info@knowhowacademy.uk

7. Data Retention

We keep your personal data only as long as necessary for the purposes stated above or as required by law. When no longer needed, your data will be securely deleted.

8. Policy Updates

This Privacy Policy may be updated from time to time. All updates will be published on our website, and we encourage users to review the policy regularly.

9. Contact Information

If you have any questions or concerns about this policy or how your data is handled, please contact us:
 Email: info@knowhowacademy.uk
 Website: www.knowhowacademy.uk